Support

Can't find the answers to your questions? See who to contact here!

We have never submitted invoices to HSBC Group before (I am a new supplier to HSBC Group), how do we set ourselves up as HSBC Group supplier?

As a minimum all HSBC Group suppliers need to be set up as accepted suppliers. Please see the Tradeshift support page for contact information based on the country you are going to provide goods / services to. ...

27 0 Created on 2019-11-27 17:45:38; Last updated on 2022-07-01 13:01:11

Once registered, who has the ability to upload invoices via Tradeshift from my organisation?

An account holder who completes the registration in Tradeshift has access rights to upload/generate invoices. Additionally a shared user account can be set up in order to allow multiple users to process invoices. Refer to "Tradeshift Network document ...

16 0 Created on 2019-11-27 17:46:17; Last updated on 2022-07-01 13:01:11

Do I need to create multiple Tradeshift accounts so that I can invoice different HSBC Group entities or is one Tradeshift account sufficient for me?

Supplier accounts are set up at a country level, so some Global Suppliers will have more than one account in line with the countries which they provide goods and services to.  In addition HSBC Group may have more than one legal entity in the same co ...

58 0 Created on 2019-11-27 17:46:57; Last updated on 2022-07-01 13:01:11

I need to contact HSBC Group, how do I do that?

Do you have a question for HSBC Group? Please contact the appropriate regional contact here: For DE region: accountspayable@hsbc.de ...

24 0 Created on 2019-11-27 17:47:42; Last updated on 2022-07-01 13:01:11