The platform is experiencing some issues - we are very sorry about it. Our engineers are already working on stabilizing the system. If you would like to get live updates on the status please subscribe on our status page here.
2 Methods for Sending Invoices via Tradeshift
Tradeshift has made it possible and easy for any business to invoice their customers - no matter the invoice volume. Depending on the volume of invoices you send, we recommend the following options:
1. The ‘Web Interface’ method | 2. The ‘Integration- file transfer’ method |
|---|---|
| For low invoice volumes HSBC Group suppliers can key and submit invoices directly into Tradeshift. This method should be considered for invoices not related to HSBC Group Purchase Orders. | For large volumes of invoices For our high-volume suppliers we offer an integration approach to sending and receiving files, which means a direct link between their ERP and Tradeshift. You will be contacted by Tradeshift and HSBC Group directly, who will work with you to get set up. We recommend you check the supported EDI formats here with your IT department. |
Invoice Validation Rules
What are validation rules and why are they important?
Validation rules ensure that the vendor provides information in all the required fields. HSBC Group can then process the invoice quickly and efficiently without any unnecessary exceptions or delay.
For HSBC Group Invoice Validation rules, please follow the link here.
How-to guides for HSBC Group suppliers
Please review the following guides for information on how to set up and use Tradeshift.
Where do I get help?
The Knowledge Base (contained within the Support App) contains articles and FAQs that will tell you everything you need to know about HSBC Group's project with Tradeshift!
HSBC Group will be able to help answer questions about the non-receipt of purchase orders, incorrect purchase order details and invoice payment queries. Please click here to view your regional HSBC Group procurement support contact information.
Please raise a support ticket with Tradeshift for any technical problems when using the application. Submit a support request here.